CA Dealer Power Up Binder - Flipbook - Page 7
11. Dealer classification – the Company classifies dealers upon its discretion.
1. Kress Club Member = Full Line Dealer
2. A= Commercial Focused Dealer
3. B= Residential Focused Dealer
4. C= Rural Dealer
12. Shortage and Damage Claim – Claim submitted by Dealer if there is damage
to a product or if product is missing upon receipt by the dealership. Claim is
submitted via the Dealer Portal.
13. KresSolutions – Kress’ after sales department covering service, warranty,
and repair parts.
14. KresSolutions Handbook – Procedural information and additional detail for
all After Sales Support policies.
Current Dealer Policy Manual Documents
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DPM
DPM
DPM
DPM
DPM
DPM
DPM
DPM
2023-001
2023-002
2023-003
2023-004
2023-005
2023-006
2023-007
2023-008
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DPM Definitions List
Kress Partnership Program-KPP (Consignment)
Kress Accessory (Non-Consignment)
Kress Dealer Internet and E-commerce Policy
Kress Dealer Branding and Advertising Policy
2023 Finance Policy
Kress Dealer Training & Annual Business Plan Policy
Kress Warranty & KresSolutions
Positec Commercial, Inc.
929 Jay Street, Suite 200 Charlotte, NC 28208
Tel: 855-34KRESS (855-345-7377)
DPM-2023-001-CA| V1|5.15.23
